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Returns and refunds

We hope you will love your new purchase as much as we do, but if you change your mind you have 14 days to return your goods.
Please contact us by phone or email or just send the item back. The customer will pay all shipping charges related to the return. A copy of the original receipt has to be attached. Items must be returned to us in perfect condition, Make sure all products are exactly as you received them. Please take care to return the item with all ascessoires and manuals.

Faulty or damaged products
if you receive goods that are of unsatisfactory quality, you may be entitled to have them repaired, replaced, refunded or reduced in price - depending on the circumstances.

All returns must be shipped to:

Markmannsgasse 9-11
50667 Koeln