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Welcome on Drumcenter

General Terms and Conditions of Business

Identity and address

Drumcenter

Owner: Dieter Blahak
Markmannsgasse 9-11
50667 CologneGermany

Telephone: +49 221 - 258 12 77
Fax: +49 221 - 258 13 75

Internet: www.drumcenter.de
E-Mail: info@drumcenter.de

VAT-ID: DE 122752927

Business Hours:

Monday to Friday: 10:00 am to 06:30 pm opened throughout
Saturday: October - February 10:00 am to 6:00 pm / March - September 10:00 am to 4:00 pm

Bank Details:

Account holder: Drumcenter Cologne
International bank account:

Name of bank: Sparkasse Köln Bonn
SWIFT BIC: COLSDE33
IBAN: DE67370501981001372695

1. Scope

We carry out your order according to our general terms and conditions of business. When in doubt, refer to our terms of use published on the Internet. Changes and additions we expressly reserve. For any business relations between the Drumcenter, owner Dieter Blahak and the customer only these general terms apply, unless otherwise agreed.

The product display in the online store does not constitute a legally binding offer but is rather a noncommittal online catalogue showing the product line.

2. Contract / Cancellation

2.1 The contract is the fact that we accept your order through our order confirmation, which we send by e-mail. If you haven't given us your e-mail address, the contract is only valid with delivering the goods.

2.2 We reserve the right to carry out the order after a credit check and with a negative result.

 

3. Withdrawal for distance selling

Withdrawal

3.1 The customer as a consumer according to section 13 of the German Civil Code (BGB) may withdraw from the contract within two weeks without giving reasons in writing (eg letter, fax, e-mail) or when the matter is left before the deadline by returning the goods. The time limit begins after receipt of this notification in writing, but not before receipt of the goods by the consignee (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also not before meeting in conjunction with the information according to § 312c paragraph 2 BGB § 1 para 1, 2 and 4 BGB-InfoV by the seller as well as in conjunction with its obligations pursuant to § 312e paragraph 1 sentence 1 BGB § 3 BGB-InfoV. The withdrawal deadline is met if the notice of withdrawal or the item was sent in a timely fashion. The notice of withdrawal has to be addressed to:

Drumcenter
Markmannsgasse 9-11
50667 Cologne
Germany
Telephone: +49 221 - 258 12 77
Fax: +49 221 - 258 13 75
Email: info@drumcenter.de

3.2 In the case of an withdrawal both parties shall return the received goods, payments and all other derived benefits (e.g. interest). If in case of a return the customer is unable to return any or all of the received goods and benefits or in case he returns them in a diminished state, the customer shall compensate the seller for the lost value. This does not apply to items when the reduction of their value is caused exclusively by testing them – e.g. the way a customer in a store may evaluate merchandise. The customer is free to avoid the obligation to compensate the contractual partner for lost value due to using the goods as his property and avoid anything that could reduce its value.

3.3 All goods have to be sent back by the customer at his own expenses if the delivered goods meet the items ordered. This does not aply if the delivered goods either do not match the order or have any mistake.

3.4 The right of withdrawal does not apply to goods that are produced according to customer specifications or clearly tailored to personal needs of the customer (special order).

4. Delivery, shipping costs, duties and return costs

4.1 We are entitled to partial delivery if one part of the ordered product is temporarily out of stock.

4.2 If an ordered product for example due to high demand is not in stock, we will inform you immediately of a delay caused thereby. For shipping to other countries within the European Union and to Switzerland delivery takes about two to seven additional days.

4.3 Shipping costs:

  • Germany D € 5.90, Free shipping over € 75.00
  • Belgium BE € 20.00
  • Bulgaria BG € 30.00
  • Croatia HR € 25.00
  • Denmark DK € 20.00
  • Estonia EE € 30.00
  • Finland FI € 25.00
  • France FR € 25.00
  • Greece GR € 30.00
  • United Kingdom GB € 25.00
  • Ireland IE € 25.00
  • Italy IT € 25.00
  • Latvia LV € 30.00
  • Lithuania LT € 30.00
  • Luxembourg LU € 20.00
  • Malta MT € 30.00
  • Netherlands NL € 20.00
  • Norway NO € 30.00
  • Austria AT € 20.00
  • Poland PL € 30.00
  • Portugal PT € 30.00
  • Romania RO € 30.00
  • Sweden SE € 25.00
  • Switzerland CH € 30.00
  • Slovak Republic SK € 30.00
  • Slovenia SI € 30.00
  • Spain ES € 25.00
  • Czech Republic CZ € 20.00
  • Hungary HU € 30.00
  • Cyprus CY € 30.00

4.4 For delivery of goods outside the European Union and Switzerland, import duties (customs) can be incurred, which the customer must assume.

4.5 The return transport costs from customers from other countries than Germany in the event of withdrawal shall be taken over by the customer.

5. Terms of Payment

5.1 We accept prepayment (wire transfer) to our German bank account, PayPal and cash on delivery (COD) to selected countries.

For foreign transfers use our international bank account:

IBAN: DE67370501981001376295

SWIFT-BIC: COLSDE33

Reservation of Ownership
All delivered goods remain our property until full payment.

7. Warranty

Should the goods supplied by us be defective you have the right according to law of elimination of the defect or of receiving the same good free of defects. Should the supplementary performance fail, you can reduce the purchase price or in case of significant deficiency withdraw from the contract.

8. Privacy and data protection

Notes on privacy and data protection

Any personal data collected on this website is used for no other purposes than providing service or business offers to you and shall not be passed on to third parties. We assure you that your personal data is treated confidently and is used in compliance with privacy and data protection guidelines.

9. Law and Jurisdiction

9.1 German law applies excluding the UN sales law.

9.2 The exclusive place of jusrisdiction for any legal proceeedings against the firm Drumcenter is Köln (Cologne), Federal Republic of Germany.